Gaveli

Privacy Policy

Our privacy policy is being finalised. Please check back soon.

Data We Collect

  • Account information (name, email address)
  • Case data you enter or refresh from official court records
  • Documents you upload
  • Usage data (login timestamps, feature usage)

How We Use Your Data

Service delivery — Managing your cases, hearings, tasks, and invoices

Court record refreshing — Fetching case updates from court systems on your behalf

AI features — Document summarisation, search, and chat (with your explicit consent)

Email notifications — Hearing reminders and case status updates

Where Your Data Is Stored

Database — PlanetScale Postgres, hosted in India (AWS ap-south-1, Mumbai) and encrypted at rest

Application delivery — Cloudflare (edge processing and file storage; no case data is retained at the edge)

File storage — Cloudflare R2 (encrypted at rest)

AI processing — Anthropic Claude API (data not used for model training)

Email delivery — Resend

Your Rights Under DPDPA 2023

As a data principal, you have the right to:

Access — Request a copy of your personal data at any time

Correction — Update or correct your personal information

Erasure — Request permanent deletion of your data

Withdraw consent — Revoke consent for specific data processing purposes

You can exercise these rights from the Privacy & Data section in your account settings.

Data Retention

Case data for disposed cases is automatically deleted after the retention period configured by your organisation (default: 3 years). Account data is deleted upon request with a 48-hour notice period as required by law.

Contact

For questions about your data or to exercise your rights, contact us at the email address listed in your account settings.